FAQ’s

Your stay with us is not just about a room. It’s a holistic journey tailored for discerning guests:
Comforting Accommodation: A sumptuous room awaits, offering the perfect retreat.
Gourmet Vegetarian Fare: Begin with a hearty breakfast refuel midday with a light, refreshing lunch, pause and relax with an afternoon tea and round off the day with a grand buffet dinner.
Sip & Savor: Unlimited water, aromatic coffee, and soothing tea at your beck and call.
Daily Wellness Activities: Dive into our range of enriching activities, from invigorating yoga to core-strengthening pilates, each day. Check the daily board to understand which daily activities you can choose to join during your stay.
Complimentary Parking: Drive with peace of mind, knowing a dedicated parking space comes with each room.
Discover a stay that encompasses more than just lodging — it’s an experience to remember!

Absolutely! While we are a retreat, we believe in balance. Alongside our refreshing range of healthy smoothies, we offer a selection of wines and spirits for you to enjoy. To explore our extensive beverage offerings and their prices, please refer to our bar/restaurant menu. Savor these drinks on our terrace, at our bar, or in the restaurant. Any additional charges will be conveniently added to your room bill, ensuring a smooth experience for you.

Indeed, our menu champions a rich tapestry of vegetarian delights. But trust us, it’s a culinary journey like no other! Embark on a flavorful adventure with us, and prepare to be utterly captivated. We promise, your taste buds are in for an unforgettable treat.

Absolutely! Your daily rate encompasses a selection of daily activities, free of charge. The offerings vary each day, and upon check-in, you can refer to our daily board for the day’s schedule and offerings. Activities range from yoga and meditation to pilates and more. Join in and make the most of your stay with us!

Unless specified in your package or added to your reservation, treatments, massages, and certain activities come at an additional cost. Explore our Spa and Activities menu to see our range of offerings and their respective prices. To make the most of your stay at MAD Retreat, learn how you can seamlessly book these enriching experiences.

Yes, we provide a complimentary parking spot for each room. When you book with us, every room includes a complimentary parking space.

Haute-Nendaz is one of the main villages in the Nendaz municipality of Switzerland, located in the Valais canton. It’s also a popular destination for skiing, hiking, and other mountain activities.

 

By Air:
The nearest international airport is in Geneva (Geneva Airport – GVA). From here, you can take a train, rent a car, or use a shuttle service to get to Haute-Nendaz.
Other nearby airports include Sion Airport, but it typically serves fewer flights than Geneva.

 

By Train:
From Geneva Airport, you can take a train to Sion, the nearest big city to Haute-Nendaz. The Swiss Federal Railways (SBB/CFF/FFS) operates these trains and they frequently run throughout the day.
From Sion, you can either take a taxi, a local bus, or rent a car to reach Haute-Nendaz. The distance is about 15 km.

 

By Car:
If you’re driving from Geneva, take the A1 and A9 motorways towards Sion. After Sion, follow the signs to Nendaz. The entire drive typically takes about 2 hours, depending on traffic conditions.

 


By Bus:
Once you’re in Sion, there are local buses that can take you to Haute-Nendaz. Check the local bus schedule for details on timings and routes.
Remember, when planning your travel, always check the latest travel advisories, road conditions, and transportation schedules. Safe travels!

Certainly, we welcome guests aged 14 and above. Our establishment is designed as a retreat hotel, aiming to provide a serene environment for relaxation and rejuvenation. While we cherish children, our hotel concept is tailored to cater to the specific needs of those seeking a tranquil retreat experience.

While we truly adore animals, our hotel’s serene and retreat-like environment is designed for a specific guest experience. For this reason, we’ve chosen to keep it pet-free. We appreciate your understanding and cooperation.

We are a fully digital hotel. If you have made your registration and your online check-in on the day of arrival from 3 pm onwards, you are free to check in at the most convenient time since you can access the hotel and your room with your QRCode key.

 

There is always someone at the hotel until 10 p.m., and after that, we recommend you do your online check-in so you can have the complete freedom to access your room at whatever time suits you best.

 

Our check-out time is 10:30 am